NADRA Self-Service Machines
NADRA Self-Service Machines. The National Database and Registration Authority (NADRA) has brought excellent news for citizens seeking ID card services. To simplify the process of making changes, renewals, or obtaining lost ID cards, NADRA is set to introduce automated self-service kiosks. These machines aim to eliminate the hassle of long queues and waiting times, providing citizens with a seamless and efficient way to manage their ID card needs.
Initially, the self-service kiosks will be installed in Karachi to renew smart national ID cards and replace lost cards. These automated kiosks will allow users to perform these tasks independently without needing assistance, ensuring convenience and saving time.
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Locations for Self-Service Kiosks
Self-service kiosks will be installed at NADRA mega centers and, over time, at high-traffic locations such as airports, railway stations, and shopping malls to ensure accessibility for all citizens.
NADRA Assistant Director Ammar Haider revealed that the self-service kiosk concept was presented during the Ideas Exhibition. He added that the automated system will undergo multiple testing phases before fully operational. The first machine will be installed in Karachi, followed by other cities in the country. A similar kiosk has already been set up at the mega center in Islamabad, providing a model for the upcoming systems in Karachi and beyond.
How the Self-Service Kiosks Work
NADRA’s self-service kiosks are designed to simplify the process of ID card renewal and issuance through an easy-to-follow, step-by-step system. Citizens will need to complete 8 to 9 steps, including:
- Entering their National ID Card number using the kiosk keyboard.
- Completing biometric verification, including fingerprints and iris scans.
- Capturing a live photo for the new ID card.
- Choosing the type of service (urgent or normal), after which they will receive a QR code for further tracking.
These steps will ensure accuracy and security while reducing the need for manual intervention.
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First Rollout in Karachi, Expansion Planned
While Karachi will be the first city to benefit from the self-service kiosks, NADRA plans to expand the initiative to other parts of the country. This includes installing machines in prominent locations, ensuring that citizens across Pakistan can access the service conveniently. The successful implementation of this system in Islamabad serves as a precursor to its nationwide adoption.
Benefits of NADRA’s Automated System
- Citizens can renew or reissue ID cards independently without long waits.
- The system ensures a streamlined process, minimizing errors and delays.
- Machines will be available in multiple public spaces, like airports and malls.
- NADRA’s move highlights its commitment to leveraging technology for public service.
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Conclusion
The introduction of automated self-service kiosks by NADRA is a significant step towards modernizing ID card services in Pakistan. Starting in Karachi and eventually expanding nationwide, these kiosks will revolutionize how citizens interact with NADRA, making the process faster, simpler, and more accessible.
NADRA’s initiative underscores its dedication to improving public services and adopting cutting-edge technology to meet citizens’ needs effectively.